Privacy Policy

At Khetavya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights related to that data.

By accessing or using the Khetavya website or mobile app, you agree to this Privacy Policy.

About Khetavya

Khetavya is a digital agritech platform that connects farmers, agri-service providers, and stakeholders through a unified solution. Our platform enables access to contract farming, machinery rental, agricultural consultancy, certified inputs, logistics, insurance, government schemes, and more.

Information We Collect

We collect information to provide better services and improve your experience.

a. Personal Information

When you use our services, create an account, or contact us, we may collect:

• Full Name
• Mobile Number
• Email Address
• Postal Address
• Farm or business details
• Identity documents (only if required for certain services)
• Location data (if applicable)

b. Usage Information

When you visit our website:

• IP Address
• Device type and operating system
• Browser type and version
• Pages visited and time spent
• App features used
• Location data (if permission granted)

c. Cookies and Tracking Tools

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze usage patterns.

How We Use Your Information

We use the information for the following purposes:

• To provide and manage the services you request
• To personalize your experience on the platform
• To send important service-related updates and communications
• To offer guidance, alerts, or offers relevant to your region or interest
• For analytics and platform improvement
• For customer support
• To comply with legal or regulatory obligations

We do not sell your personal information.

Sharing Your Information

We may share your data in the following situations:

• With our verified partners and vendors, only to deliver the service you requested (e.g., machinery supplier, soil tester, agri consultant)
• With government agencies, if required under applicable laws
• With third-party service providers (like cloud hosting or analytics tools) who assist us in running our platform under strict confidentiality agreements

We ensure all third parties follow adequate data protection practices.

How We Protect Your Information

We use a combination of industry-standard security practices to protect your data:

• SSL encryption for data in transit
• Secure cloud infrastructure for data storage
• Access controls and user authentication
• Regular system audits and monitoring

While we follow best practices, no system can be 100% secure. We advise users to keep their login credentials confidential.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Update or correct your personal information
• Delete your data (where applicable and legally allowed)
• Withdraw consent for marketing or communication

To exercise these rights, please email us at [email protected]

Data Retention

We retain your personal data only as long as necessary:

• To provide you services
• To comply with applicable laws and tax or regulatory obligations
• To resolve disputes or enforce our agreements

Children’s Privacy

Khetavya is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

Third-Party Links

Our platform may contain links to other websites or apps. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you. We recommend reviewing this page periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:

Email: [email protected]

Phone: +91 88666 22418 , +91 88666 22415

Address: 5th Floor Rio Empire, Opp. Pal-Umra Bridge, Adajan, Surat, Gujarat-394510.